A lunchtime meal at a Florida Taco Bell turned into a shooting scene when a fast-food employee opened fire on customers who allegedly filled a water cup with soda, striking a restaurant window as terrified patrons fled.
Argument Escalates Into Gunfire
The incident unfolded on Monday around noon at a Taco Bell location on 45th Street in West Palm Beach. D’Mari Patterson, a 20-year-old employee, provided customers with a cup for water but confronted them after noticing they filled it with soda instead. The dispute quickly intensified, requiring another employee to physically separate Patterson from the customers. A patron captured cellphone footage showing Patterson yelling before the distinct sound of a firearm being racked preceded a gunshot inside the restaurant.
One victim ran outside to escape, but Patterson pursued and fired a second round in their direction. The bullet missed the fleeing customer but struck a restaurant window. After firing both shots, Patterson returned inside while the three victims left the scene and drove to a hospital. Medical staff treated them for minor injuries sustained during the confrontation. Authorities arrested Patterson and booked him into jail on three counts of aggravated assault with a firearm.
Self-Defense Claims Contradicted By Surveillance
Patterson contacted 911 after the shooting and claimed a customer jumped behind the register, prompting him to draw his weapon and fire. He told responding officers he believed the victims possessed a gun and claimed they threatened to get violent with him. However, surveillance video footage from the restaurant directly contradicted Patterson’s self-defense narrative, according to the arrest report filed by investigators. The video evidence failed to support any claims that Patterson faced an imminent threat justifying the use of deadly force.
Pattern Of Workplace Violence Concerns
The shooting raises serious questions about workplace safety protocols and employee screening procedures at fast-food establishments. What began as a minor dispute over fountain beverages escalated into a violent confrontation that endangered multiple lives and caused property damage. The incident highlights the critical importance of de-escalation training and proper conflict resolution procedures for employees handling customer disputes. Patterson faces significant legal consequences that could result in years of prison time if convicted on all three felony counts of aggravated assault with a firearm.

He deserves serious jail after his mental evaluation. He could have killed numerous people. Taco Bell should pay a huge fine for allowing this nut to have a weapon. I am certain that there are several other employees who knew that this nut had a weapon and thought it was “cool”‘ Kick them down the road also because they are too stupid to work at Taco Bell. It is insane to die for 10 cents of root beer.
Don’t do anything you shouldn’t!
It is crazy that people react with violence so quickly now. Domestic violence is probably escalating as well. Protesters and dems need to Stop encouraging violence and get calming therapy and a chill pill so people can return to human behavior.
Hi Fred & Reta…
The real issue here is anger management courses should have been required before they started greeting customers. Additionally, every proper run retail operation clearly states,,,DO NOT HAVE ANY CONFRONTATION WITH A CUSTOMER…refer to your Manager(who is trained to handle this issue)
They were stealing, ask for water cups and knew they would steal free soda. The employee probably caught them and the 3 thieves got tough. 1 employee can not confront 3 thieves and he probably got pissed. So everyone here says good to steal the sodas? Nah, I say no charges for the employee. He stood up to the bumb thieves. The change?? Ya want water- buy a bottle. No more free because thieves will always steal.